Melvin Massey Real Estate

Effective date: May 24, 2026  ·  Last updated: May 24, 2026

Melvin Massey Real Estate ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

By using our website, submitting any form, or contacting us, you consent to the practices described in this policy.

We collect information you provide directly, including:

• Name, email address, and phone number submitted through contact or inquiry forms
• Property preferences, search criteria, and buying or selling timelines you share with us
• Messages and communications you send to us
• Information provided when booking a showing or consultation

We may also collect limited technical information automatically when you visit our website, including your IP address, browser type, pages visited, and referring URLs. This information is used solely to improve site performance and is not linked to your identity.

We use the information we collect to:

• Respond to your inquiries and provide real estate services
• Contact you about properties that match your stated preferences
• Schedule showings, consultations, and follow-up appointments
• Send you market updates, listings, and relevant real estate information (with your consent)
• Comply with our professional obligations under applicable real estate regulations
• Improve and maintain our website and communications

We comply with Canada's Anti-Spam Legislation (CASL). By submitting a form or making an inquiry, you provide express or implied consent to receive commercial electronic messages from us related to your real estate inquiry.

You may withdraw consent at any time by clicking the unsubscribe link in any email, replying "STOP" to any text message, or contacting us directly at the address below. Withdrawal of consent will not affect any transaction already in progress.

We do not sell your personal information. We may share it only in the following limited circumstances:

• Service providers: We use trusted platforms to manage our CRM, communications, and scheduling (including GoHighLevel). These providers are bound by confidentiality and process your data only on our behalf.
• Real estate transaction parties: As required to facilitate a purchase, sale, or lease — for example, with lawyers, lenders, inspectors, or other agents.
• Legal requirements: When required by law, court order, or our regulatory body (RECO or applicable provincial authority).

We do not share your information with third-party advertisers or data brokers.

We retain your personal information for as long as necessary to fulfill the purposes described above and to comply with our legal and professional record-keeping obligations. Real estate transaction records are typically retained for a minimum of seven (7) years as required by regulation. Non-transactional inquiry data is retained for up to two (2) years.

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Our website may use cookies and similar technologies to remember your preferences and analyze site traffic. You can disable cookies through your browser settings, though some features of the site may not function as intended.

You have the right to request access to the personal information we hold about you, and to request that we correct any inaccuracies. To make such a request, please contact us using the information below. We will respond within 30 days.

Our website may contain links to third-party sites, including Realtor.ca, MLS listings, and other resources. We are not responsible for the privacy practices of those sites and encourage you to review their policies directly.

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date. We encourage you to review it periodically.

For any questions, access requests, or privacy concerns, please contact:

Melvin Massey
Massey Real Estate Corp
Email: melvin@selwithmel.ca
Phone: +1 (647) 370-1247

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.